Package Protection
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At Porch Potty, we offer Package Protection for just $2–$5 at checkout. This protection ensures that if your order is lost, stolen, or damaged during shipping, you’re covered.
What’s Covered:
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Lost Shipments: If your order is lost during delivery, we will help you get a replacement.
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Stolen Packages: If your package is stolen after delivery, we’ll assist in resolving the issue.
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Damaged Items: If your Porch Potty arrives damaged, we’ll either replace it or provide a refund.
How Package Protection Works:
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Add Package Protection: You can select the package protection option at checkout for just $2–$5.
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Contact Customer Support: If something goes wrong with your delivery, simply reach out to our customer support team.
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Resolution: We’ll assist you by either sending a replacement or processing a refund, depending on the situation.
Terms & Conditions:
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Claims must be filed within 30 days of delivery by contacting customer support.
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The package protection fee is non-refundable.
